Shipping policy

Shipping Policy

Last Updated: May 2025

Shipping Destinations

Bichoushop proudly ships to customers worldwide.

Shipping Costs

We offer FREE worldwide shipping on all orders.

No minimum purchase is required.

Estimated Delivery Times

Germany: 3–7 business days

Europe: 6–11 business days

Worldwide: 7–14 business days

Please note that delivery times are estimates and may vary due to customs processing, public holidays, weather conditions, or other circumstances beyond our control.

Shipping Carriers

Orders are shipped using trusted logistics partners, including:

  • DHL

  • Deutsche Post

  • International Express Shipping Partners

The shipping carrier may vary depending on the destination country and the fastest available delivery option.

Order Tracking

Once your order has been dispatched, you will receive a confirmation email containing your tracking number and a tracking link so you can monitor your shipment at any time.

Customs, Duties & Import Taxes

For orders shipped outside the European Union (EU), customs duties, import taxes, or other local fees may apply.

These charges are determined by the destination country's customs authorities and are the sole responsibility of the customer.

Bichoushop has no control over these charges and cannot estimate their amount.

Delivery Delays

While we strive to deliver every order as quickly as possible, occasional delays may occur due to:

  • Customs inspections

  • Severe weather conditions

  • High shipping volumes

  • Public holidays

  • Carrier-related issues

  • Other unforeseen circumstances

We appreciate your patience and understanding should such delays occur.

Incorrect Shipping Information

Please ensure that your shipping address is complete and accurate before placing your order.

Bichoushop is not responsible for orders delayed, lost, or returned due to incorrect or incomplete shipping information provided by the customer.

Lost or Damaged Packages

If your package arrives damaged or appears to be lost in transit, please contact our customer support team as soon as possible.

We will work closely with the shipping carrier to help resolve the issue promptly.

Contact Us

If you have any questions regarding shipping, please contact us:

Bichoushop® Customer Support

Email: info@bichoushop.com